Nikos is an IT expert who is very responsive, ensuring that the myriad non-profit missions are supported with an exemplary IT system.
My work as an operational architect
I turn fragmented operations into one coherent system.
I work alongside membership organisations to understand how people, records and decisions fit together, then design, build and support the software they depend on.
I use artificial intelligence (AI) to help me deliver faster. I remain responsible for the design, testing and decisions that affect the organisation.
My work in practice
I build and support AGCRA's operational platform.
I work with the Adjutant General’s Corps Regimental Association (AGCRA), a U.S. Army professional association, across membership, awards, events and day-to-day administration.
After just one session detailing the intent of integrating different platforms and streamlining our workflow processes, Nikos was able to quickly formulate and present a significantly improved and detailed plan.
I attended AGCRA’s National Ball to see my event-planning, floor-planning and ticket-checking tools in use, and hear directly from staff and guests. Read what I learned at the event →
How I help
I start by understanding the operation.
I map the operation.
I start with a paid review of the people, records and handoffs behind the problem. I identify the risks and recommend what to change first.
I design the system.
I define how information, responsibilities and approvals fit together, with a delivery plan and clear checks for success.
I build and support it.
I deliver in agreed stages, check the system in use and document how it works. I agree ongoing support and changes separately.
How I think